Hi,
We received this error %UC_SERVICEMANAGER-2-ServiceFailed: %[ServiceName=Cisco Audit Event Service][Reason=Service stopped abruptly on one of our CUCM. When we checked the service it was already started, we couldn't find anything on this specific error. Is this something we should be concerned about? Below is the CUCM back trace informing the port terminated. Any assistance would be greatly appreciated.
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backtrace - CUCM
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#0 TcpServices::LogTrace (this=0x158, buffer=0x9490055 "receiveThread existing port= 38434 link terminated") at TcpServices.cpp:1999
#1 0x08073dd7 in TcpLink::receiveThread (tcpLinkPtr=0xf6228d98) at TcpLink.cpp:500
#2 0x00a63398 in ACE_OS_Thread_Adapter::invoke() () from /usr/local/platform/lib/libACE.so.6.1.1
#3 0x00a23491 in ace_thread_adapter () from /usr/local/platform/lib/libACE.so.6.1.1
#4 0x00842b39 in start_thread () from /lib/libpthread.so.0
#5 0x00da0c2e in clone () from /lib/libc.so.6
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info registers
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eax 0x158344
ecx 0x948ff40155778880
edx 0x00
ebx 0x158344
esp 0x948fff00x948fff0
ebp 0x94900180x9490018
esi 0x9490055155779157
edi 0xf6228dc4-165507644
eip 0x806b8980x806b898 <TcpServices::LogTrace(char*)+10>
eflags 0x10206[ PF IF RF ]
cs 0x2335
ss 0x2b43
ds 0x2b43
es 0x2b43
fs 0x00
gs 0x6399
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info threads
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12 Thread 0x2593b70 (LWP 32443) 0x0046c430 in __kernel_vsyscall ()
11 Thread 0x9e91b70 (LWP 2350) 0x0046c430 in __kernel_vsyscall ()
10 Thread 0x7adfb70 (LWP 32447) 0x0046c430 in __kernel_vsyscall ()
9 Thread 0x5414b70 (LWP 32445) 0x0046c430 in __kernel_vsyscall ()
8 Thread 0x3b26b70 (LWP 32444) 0x0046c430 in __kernel_vsyscall ()
7 Thread 0x70deb70 (LWP 32442) 0x0046c430 in __kernel_vsyscall ()
6 Thread 0x3125b70 (LWP 32441) 0x0046c430 in __kernel_vsyscall ()
5 Thread 0x63a4b70 (LWP 32436) 0x0046c430 in __kernel_vsyscall ()
4 Thread 0x1b92b70 (LWP 32433) 0x0046c430 in __kernel_vsyscall ()
3 Thread 0x4a13b70 (LWP 32411) 0x0046c430 in __kernel_vsyscall ()
2 Thread 0xf7785930 (LWP 32410) 0x0046c430 in __kernel_vsyscall ()
* 1 Thread 0x9490b70 (LWP 23924) TcpServices::LogTrace (this=0x158, buffer=0x9490055 "receiveThread existing port= 38434 link terminated") at TcpServices.cpp:1999
