I have a CUCM 11.5 with a UCCX and with the end users and application user local accounts. Now the customer need to enable the jabber. For this he wants to connect to your LDAP. (Active Directory)
My question is what is the requirement for to do this, allow in the LDAP, account, etc?..and what happens with the end users and applications local accounts?
The SRND dedicates a whole chapter to the directory integration that you might want to read.
End user accounts whose userID matches the value you chose to use for userID for the LDAP integration would become LDAP users.
Then, the end users like agent of UCXX and application users like UCCX Admin, Jtapi user, RM user will remain as local users of the CUCM, without changes?
No, end users not matching the userID attribute will be deleted:
After the synchronization is completed, any LDAP synchronized accounts that were not set to active are permanently deleted from Unified CM when the garbage collection process runs. Garbage collection is a process that runs automatically at the fixed time of 3:15 AM, and it is not configurable.
So, you need to ensure they match before enabling LDAP integration. This pertains only to end users and not application users as those are always local to CUCM, i.e. RMCMuser, AXLuser, JTAPIuser or whatever you use for the CCX integration.
Do you mean they will be deleted from CCX?
I've followed your posts for some time and I know you totally know what you are doing, but I don't understand your answer about accounts being deleted. Since CUCM 9.x, LDAP users and local users can coexist on a CUCM server. Matching userIDs will be mapped on LDAP synchronization, but unmatched local accounts would remain local accounts even after synchronization.
Am I misunderstanding your answer?
This link helps you to understand the procedure of LDAP and CUCM integration.
Hope this Helps
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My doubt is because in old versions with LDAP integrations, the UCCX web user administrator must be to created before in the LDAP, if not you lost the web access to UCCX. Is it still occurred?