08-09-2021 11:28 AM
Hi,
We had noticed that when logging into Call Manager there is a notice on the top of the page, indicating we should check our 911 configuration. This would appear to be a generalized message. We do have the 911 configured on the system and currently working. Is this something to be concerned about? Please advise. Screenshots attached.
Thanks,
08-09-2021 11:44 AM - edited 08-09-2021 08:17 PM
Is this deployment is US ?
Asper FCC, CER is mandatory in US , Your deployment comes under this category ?
If the 911 route pattern isn’t enabled, the Cisco Unified CM Administration home page displays an alert message: You have not configured a direct dial 911 pattern on this system. Federal Communication Commission rules mandate that most multi-line telephone systems in the US have a direct dial 911 pattern.
If the system installed in a non-US time zone, where FCC laws aren't applicable, Emergency Call Routing Regulations configuration page disabled in the Unified Communications Manager.
Note |
You should consult with their legal counselor on the applicability of FCC laws and acknowledge in the system. |
Refer below guide.
08-09-2021 11:48 AM
That is related to Kari’s Law and RAY BAUM’S Act, if the system is in the US and you're compliant with both, then you can choose to remove the warning.
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