CUCM (12.5.1 SU4) - 911 Dial Pattern Message

[Quintin.Mayo]

Hi,

We had noticed that when logging into Call Manager there is a notice on the top of the page, indicating we should check our 911 configuration. This would appear to be a generalized message. We do have the 911 configured on the system and currently working.  Is this something to be concerned about?  Please advise. Screenshots attached.

Thanks,

[Nithin Eluvathingal]

Is this deployment is US ? 

Asper FCC, CER is mandatory in US ,  Your deployment comes  under this category ? 

If the 911 route pattern isn’t enabled, the Cisco Unified CM Administration home page displays an alert message: You have not configured a direct dial 911 pattern on this system. Federal Communication Commission rules mandate that most multi-line telephone systems in the US have a direct dial 911 pattern.

If the system installed in a non-US time zone, where FCC laws aren't applicable, Emergency Call Routing Regulations configuration page disabled in the Unified Communications Manager.

Note	You should consult with their legal counselor on the applicability of FCC laws and acknowledge in the system.

Refer below guide.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1SU3/cucm_b_feature-configuration-guide-for-cisco1251su3/cucm_m_federal-communications-commission-fcc-emergency.html

[Jaime Valencia]

That is related to Kari’s Law and RAY BAUM’S Act, if the system is in the US and you're compliant with both, then you can choose to remove the warning.