CUCM 7.1.3 Showing Error in Unified CM Component Version in CM Cluster Overview.

[Zonathan Chan]

<

After the Leap Second 2015, we encountered Error under the Unified CM Component Version, how do we fix this issue.  I have uploaded the zipped XML export of the report.

Gathers data from the Unified CM database to provide a summary of all versions of component installed on each server. The summary will identify components on servers that do not match the publisher. It will also identify servers on which a component is not installed.

The version 1.1(0) of IDP on 10.168.120.101 does not match across all nodes
The component IDP is not installed on node 10.158.120.101
The component IDP is not installed on node 10.168.120.104
The component IDP is not installed on node 10.168.120.103
The component IDP is not installed on node 10.158.120.102
The component IDP is not installed on node 10.168.120.102

[Manish Gogna]

Hi Zonathan,

It looks related to the following bug

https://tools.cisco.com/bugsearch/bug/CSCtk35992/?reffering_site=dumpcr

Error while generating "UCM Cluster Overviewreport after locale install

CSCtk35992

Description

Symptom:
When we generate a "Unified CM Cluster Overview" report in Unified Reporting, we get the following error message/notification:

"The version 8.0.3.1000-1 of cm-locale-german_germany on 10.91.130.21 does not match across all nodes. The component cm-locale-german_germany is not installed on node 10.91.130.22"

Conditions:
Installed the german locale (cm-locale-de_DE-8.0.3.1000-1.cop.sgn) on both servers in the cluster. Run the command on both servers by logging into cli:
Admin: show packages active 1
Look for the locale file "cm-locale-de_DE-8.0.3.1000-1.cop.sgn" on both & make sure they are the same.

--> German locale not listed

--> Reinstalled the locale file on both PUB & SUB

--> Restarted the servers

--> The issue still remains

Workaround:
None. If the phones are showing the correct locale file then there is no impact in the functionality.

Try upgrading to ES 7.1(5.34059.1) or higher and it should take care of this error.

Manish

- Do rate helpful posts -