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CUCM 7.1(5) Cannot delete Voice Mail Profile

ahochau_2
Level 1
Level 1

Greetings,

I'm trying to clean up a bunch of old voicemail profiles.  When I select the profile, it tells me there are 0 devices associated.  When I go back and try to delete it from the "Find/List" page, the delete fails because there are 11 devices associated with it and I should check the dependency records.  When I check the dependency records I am told there are 0 devices associated.

There was a lot of clean up to get all devices on the new voicemail profiles, so I am wondering if either a reboot or a 24 hour wait will help me.

Any suggestions are appreciated!

Mark                  

1 Accepted Solution

Accepted Solutions

Chris Deren
Hall of Fame
Hall of Fame

Review your BAT phone templates to see if any of them reference these.

Chris

View solution in original post

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Review your BAT phone templates to see if any of them reference these.

Chris

Genius! 

Thanks!