I´m facing an issue with a cisco ip phone 7941, registered on a CUCM 8.5.
I have deleted the device from the CUCM, and also deleted the directory numbers asociated to this phone.
Now i want to use this device to another user, with another directory number, but, when it is registered to de CUCM it takes the old settings it had before.
And when i try to change the directory number, or other any setting, the phone just dont take it. It keeps the same settings that it had before.
I dont know if there is some place in CUCM where I need to erase something related to this device, in order to make it save new settings.
I made a test registering this device to another CUCM and it works fine. I cant get it on my CUCM 8.5.
Hope you can help me, or just tell me any ideas to try.
Thanks in advance
Solved! Go to Solution.
yes, it was a replication issue.
I restarted the replication service, and now the phone take the new settings.
I have resolved the issue taking the recomendations from the first answer.
Thanks anyway for your help.