Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
580
Views
0
Helpful
1
Replies

CUCM 8.62 7941, 7961, 7971 firmware issue

Sean Poure
Level 4
Level 4

‎07-13-2012 02:46 PM - edited ‎03-19-2019 05:14 AM

We have recently upgraded CUCM from 8.5 to 8.62. We were testing the fail over and noticed the 7941, 7961, and 7971 phones are not accepting their firmware from  the publisher.  This is preventing those phones from updating properly and thus,  they do not have the subscriber's IP information. Any ideas..How do we force all the end points to get the latest firmware from the cluster.

Labels:
0 Helpful
1 Reply 1

nikshah
Cisco Employee
Cisco Employee

‎07-16-2012 07:41 AM

Ideally after the ugprade your device defaults page should reflect the new load and the phones should pick that up on reset.

However i feel you might have a dbreplication issue.. can you post the output of utils dbreplication runtimestate..

0 Helpful
Customers Also Viewed These Support Documents