CUCM 9.1 Download Issues?

[dlcharville]

All - CUCM 9.1 was released on CCO yesterday.  Has anybody been able to successfully download it yet?  Me and other colleagues are getting "Additional Entitlement Required" error messages even though we a Gold partner and have valid contracts.

Thanks,

Dan

[Joe Cooke]

+1 same issue here.

[eburgess]

We are investigating the permission issue and will provide an update soon.

[eburgess]

We don’t think this is a posting problem with the 9.1(1) files.  Possibly, it’s related to a tighter controls on who can download software upgrades from Cisco.com.

My recommendation is to follow the “Email technical support for 24x7 assistance” in the error message, if you haven’t already.  Cisco is on a shutdown now until after the 1^st, but technical support will still be staffed.

[etamminga]

Same issue heer.

We are a Cisco Partner as well and we have lots of Customers on CUWL so we should be able/allowed to download the bits.

I have no problems downloading the new IM&P 9.1. It's just CUCM that is denied (entitlement warning).

Regards,

Erik

CCO: etamminga

[keglass]

Erik,

Did you realize there was a private partner Collaboration Community for you to get assistance and access to partner-specific resources, programs and resources?  Here is the URL: https://communities.cisco.com/community/partner/collaboration?view=overview.

This public Collaboration Community is targeted at helping our customers and prospective customers, and we highly encourage you to participate keeping in mind that the information is helpful and relevant to our target customers and prospective customers audiences.  Since this post provides beneficial information to our target audiences we are happy to leave it here but in future if you find you are asking something specific to partners only, please do post to the private partner community.

Thank you. Hope that helps.

Kelli Glass,

Moderator for the Cisco Collaboration Community

[christianrupp]

same here.. is it still not working for you too?