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Beginner

CUCM and CUP failed to Sync

Hi All

 

I have a CUCM 11.5 and Cups 11.5 and the changes made on CUCM does not replicate to the CUP, but if i restart the dir sync service on cup the changes are replicated.

 

On system dasboard apears "Sync Completed, but currently failed to connect to the CUCM Database Monitor."

 

Thanks in advance.

5 REPLIES 5
Hall of Fame Cisco Employee

Re: CUCM and CUP failed to Sync

What are the exact versions for CUCM and IM&P?

HTH

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Beginner

Re: CUCM and CUP failed to Sync

Hi  Jaime

 

CUCM: 11.5.1.13901-3

CUP: 11.5.1.13901-1

Hall of Fame Master

Re: CUCM and CUP failed to Sync

What changes are not replicating?

Cisco AXL Web Service is used for configuration sync between CUCM and IMP.

Beginner

Re: CUCM and CUP failed to Sync

Hi Chris

 

For example new users not apperar on the presense cluster, or users asigned to server 1 or 2.

Hall of Fame Master

Re: CUCM and CUP failed to Sync

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