05-12-2016 01:36 PM - edited 03-19-2019 11:06 AM
Hello all - can anyone shed some light of where in CUCM i can upload WAV file for our phone system - we are making some change to call flow and i have the recorded options ready but (from a lack of hands on knowldge) i can seem to locate where i do this.
Also, i did some research on Hunt list, hunt pilot and line group but i am having a hard time grasping, just curious of how the call flow works and how the hunt list, hunt pilot and line group all come together - thanks.
Ver;
Solved! Go to Solution.
05-12-2016 03:56 PM
My best guess is that you're looking for Media Resources -> Announcement
In short, you create line group(s), you assign them to hunt list(s), you assign them to hunt pilot(s).
I suggest you reach out to your system administrator for this tasks.
05-12-2016 03:56 PM
My best guess is that you're looking for Media Resources -> Announcement
In short, you create line group(s), you assign them to hunt list(s), you assign them to hunt pilot(s).
I suggest you reach out to your system administrator for this tasks.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: