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vaisak
Beginner

CUCM Backup (DRF) failure

Hi Team,

 

Cisco DRF backup fails to  CUCMSUB TFTP component at  86%.

 

Steps taken:

Restart DRF service in both sub and pub.

Restart tftp service in sub.

 

Can anyone throw in some suggestions.

7 REPLIES 7
Flo.Matalis
Beginner

Hi, have you check if your backup server still has a sufficient available space?
You may also try using a different backup server if that works.
dmarazza79
Beginner

Which uses software to back up?
many on windows allow a maximum of one giga of transfer per single file

Hi there 

 

Freeftpd is the widely used and acceptable one. You can also use Open SSH, Cygwin  or titan.

 

 

Hope this Helps

Cheers

Rath!

I had experience with a file higher than a giga and freeftpd did not work

Yes, Freeftp do have that issue of 1GB limitation. FreeFTPd/OpenSSHd is no longer developed and is unsupported for DRF backups now.


Cigwin, OpenSSH, native linux SFTP server all can be used instead of freeFTPd as a work around.


Hope this Helps
Cheers
Rath!

****Please rate helpful answers****

I am not sure, but this could be because we only have 1.5 M of bandwidth at the site where our SUB is and it could be bogged down when running the back up.

 

I have also observed tftp pub backup is completed successfully.

 

Status

 

 

ERROR: Host [CUCMSUB] has disconnected during backup, Backup Completed...

 

Backup details

 

 

 

Tar Filename:

2018-12-27-03-11-34.tar

Backup Device:

NETWORK

Operation:

BACKUP

Percentage Complete:

89%

 

 

Feature

Server

Component

Status

Result

Start Time

Log File

ELM

CUCMPUB

ELM-SERVER

100

SUCCESS

Thu Dec 27 03:11:34 HST 2018

2018-12-27-03-11-34_b_cucmpub_elm_elm-server.log

ELM

CUCMPUB

ELM-AGENT

100

SUCCESS

Thu Dec 27 03:11:36 HST 2018

2018-12-27-03-11-34_b_cucmpub_elm_elm-agent.log

ELM

CUCMSUB

ELM-SERVER

100

SUCCESS

Thu Dec 27 03:11:37 HST 2018

2018-12-27-03-11-34_b_cucmsub_elm_elm-server.log

ELM

CUCMSUB

ELM-AGENT

100

SUCCESS

Thu Dec 27 03:11:40 HST 2018

2018-12-27-03-11-34_b_cucmsub_elm_elm-agent.log

CDR_CAR

CUCMPUB

CAR

100

SUCCESS

Thu Dec 27 03:11:41 HST 2018

2018-12-27-03-11-34_b_cucmpub_cdr_car_car.log

UCM

CUCMPUB

PLATFORM

100

SUCCESS

Thu Dec 27 03:13:29 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_platform.log

UCM

CUCMPUB

CLM

100

SUCCESS

Thu Dec 27 03:13:32 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_clm.log

UCM

CUCMPUB

CCMPREFS

100

SUCCESS

Thu Dec 27 03:13:33 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_ccmprefs.log

UCM

CUCMPUB

TCT

100

SUCCESS

Thu Dec 27 03:13:35 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_tct.log

UCM

CUCMPUB

CDPAGT

100

SUCCESS

Thu Dec 27 03:13:36 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_cdpagt.log

UCM

CUCMPUB

SYSLOGAGT

100

SUCCESS

Thu Dec 27 03:13:37 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_syslogagt.log

UCM

CUCMPUB

CCMDB

100

SUCCESS

Thu Dec 27 03:13:38 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_ccmdb.log

UCM

CUCMPUB

ANN

100

SUCCESS

Thu Dec 27 03:13:51 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_ann.log

UCM

CUCMPUB

MOH

100

SUCCESS

Thu Dec 27 03:13:52 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_moh.log

UCM

CUCMPUB

BAT

100

SUCCESS

Thu Dec 27 03:13:55 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_bat.log

UCM

CUCMPUB

CEF

100

SUCCESS

Thu Dec 27 03:13:57 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_cef.log

UCM

CUCMPUB

TFTP

100

SUCCESS

Thu Dec 27 03:13:58 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_tftp.log

UCM

CUCMPUB

REPORTER

100

SUCCESS

Thu Dec 27 03:16:43 HST 2018

2018-12-27-03-11-34_b_cucmpub_ucm_reporter.log

UCM

CUCMSUB

PLATFORM

100

SUCCESS

Thu Dec 27 03:16:45 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_platform.log

UCM

CUCMSUB

CLM

100

SUCCESS

Thu Dec 27 03:16:58 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_clm.log

UCM

CUCMSUB

CDPAGT

100

SUCCESS

Thu Dec 27 03:16:59 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_cdpagt.log

UCM

CUCMSUB

SYSLOGAGT

100

SUCCESS

Thu Dec 27 03:17:00 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_syslogagt.log

UCM

CUCMSUB

TCT

100

SUCCESS

Thu Dec 27 03:17:02 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_tct.log

UCM

CUCMSUB

ANN

100

SUCCESS

Thu Dec 27 03:17:03 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_ann.log

UCM

CUCMSUB

MOH

100

SUCCESS

Thu Dec 27 03:17:04 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_moh.log

UCM

CUCMSUB

TFTP

0

ERROR

Thu Dec 27 03:22:11 HST 2018

2018-12-27-03-11-34_b_cucmsub_ucm_tftp.log

UCM

CUCMSUB

REPORTER

0

CANCELLED

---

2018-12-27-03-11-34_b_cucmsub_ucm_reporter.log

UCM

CUCMSUB

CEF

0

CANCELLED

---

2018-12-27-03-11-34_b_cucmsub_ucm_cef.log

 

 

Hi there

 

please check this thread and see if that helps you

 

https://community.cisco.com/t5/contact-center/cisco-drs-backup-fails-to-go-past-tftp-component/td-p/2698810

 

Hope this Helps

Cheers

Rath!

 

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