Good day for everyone!
There's 2 CUCM servers in the cluster and 2 CUPS servers in the cluster. Second CUPS(2) server is shutted down.
I'm adding new users to CUCM, turning on "CUP Enabled" in Capabilities Assignments menu, but after that - users not appearing in CUPS Server.
Tried to wait for some hours but sinchronization didnt occur.
Then i go to CUPS Serviceability, and restarted "Cisco UP Sync Agent" - only after that all users synced to CUPS!
Well, tried to reload CUPS server, but problem with sinchronization is still there - need to manually restart Sync Agent service.
CUPS version 188.8.131.5200-15
CUCM version 8.5.111900-21
Any idea how to fix this or troubleshoot? Any help will be kindly appreciated.
Just figured out, that i need application user in CUCM with "Standard AXL API" priveleges to get updates for CUPS from CUCM server (via AXL). Will try to check it out.
If you look at the status under system-> CUCM PUB or the troubleshooter does it all come green??
if this helps, please rate
At last week i restart services SIP Proxy and Presence engine, because of another problem.
And at some day, dont know when axactly - but all user have synced to CUPS, and now synchronization process works fine.
I'm a little bit confused by this behaviour.
ps- yes, troubleshooter was all green, except of error that node 2 was down.