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CUCM. Insufficient number of licenses

Anton Naumov
Level 1
Level 1

Hello everyone,

 

We have purchased 1001  UC Manager Basic License (12.x) and 259 UC Manager Essential License (12.x). At the same time, due to the insufficient number of essintial licenses, additional basic licenses are used.

 

However, when changing the virtual account and updating t version of Smart Software Manager On-Prem, an alert appeared:

The system is operating with an insufficient number of licenses. Configure additional licenses in Smart Software Manager within 90 days to avoid losing the ability to provision users and devices.

 

Have you faced a similar problem?

 

 

 

Cisco Software Central -> Smart Software Licensing

License

Purchased

In Use

Substitution

Balance

UC Manager Basic License (12.x)

1001

951

To Lower: -40

10

UC Manager Essential License (12.x)

259

299

From Higher: +40

0

 

 

On-Prem License Workspace

License

Purchased

In Use

Substitution

Balance

Alerts

UC Manager Essential License (12.x)

259 

299

 

-40

Insufficient Licenses



 

Thanks!

1 Reply 1

Looks like you’re missing the basic licenses in your on-prem SSM. I would recommend you to open a SR with GLO TAC to have this looked at.



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