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CUCM Jabber Push Notification APNS (iphone ios)

 

Suddenly my CUCM stop sending notification to any Jabber client on iPhone(ios) , I have checked the APNS service and did lots of troubleshooting , my CUCM can successfully access the required sites :

 

utils network connectivity fos-a.wbx2.com 443

Connection to fos-a.wbx2.com 443 port [tcp/https] succeeded!

 

utils network connectivity idbroker.webex.com 443
Connection to idbroker.webex.com 443 port [tcp/https] succeeded!

 

utils network connectivity push.webexconnect.com 443
Connection to push.webexconnect.com 443 port [tcp/https] succeeded!

 

Also the services are up:

utils service list

Cisco Push Notification Service[STARTED]
Cisco Management Agent Service[STARTED]

 

recently I've checked RTMT for the following :

System -->> Performance -->> Perfomance -->> NumberOfPushReqSent
System -->> Performance -->> Perfomance -->> NumberOfPushErrorResReceived
System -->> Performance -->> Perfomance -->> NumberOfPushResReceived

when I made a call  for testing purpose I couldn't see any changes on the above servces on RTMT screen

Our CUCM version : 11.5.1.14900-11 

No IM&P server , we only used APNS for voice call notification

Any advice please

Thank you

1 REPLY 1
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Beginner

Any help please .

Is there any license should I check or something missing