CUCM License and Support Renewal

[maqsood ahmed]

I have 10K devices registered on cucm , 18 K end-users are sync thru LDAP  and 15K Devices is showing in total in device page of cucm ,  and i still have 2K CUWL remaining.

what we need to renew yearly ? If CUWL is perpetual  then we need to renew for support.

then

1. How is the renewal calculated.  based on devices registered, or end-users, or total devices. ?

2. what is we renew under value  like only 1K devices /or users( smart licensing  is in sync)

and 

Finally, what Support feature contains.

[Leonardo Santana]

Hi,

Perpetual licenses are not sold anymore.

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/eos-eol-notice-c51-744284.html 

You should move to Flex Plan 3.0 is the new licesing model.

https://community.cisco.com/t5/collaboration-voice-and-video/flex-3-onpremises-cucm-quick-overview-for-customers-and-partners/ta-p/4163778 

https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/datasheet-c78-740395.html 

Contact your Cisco partner at your region to build the renew proposal.

[Nithin Eluvathingal]

As @Leonardo Santana  mentioned, there is no more Perpetual License and so no SWSS contracts anymore. 

Now everything is Flex Licensing which is a subscription based. For your scenario I will prefer to  go with ENTERPRISE AGREEMENT(EA). With EA You gone have below benefits.Subscription includes support and upgrades. 

Benefits of EA

•20% Growth Allowance

The best entitlements in the industry – for every Knowledge Worker, receive:

•50% Enhanced licenses

•20% Access licenses

•100% Cloud Registered Video Devices

•20% Premises Registered Devices

•Pro Pack

•Meetings Suite*
*with EA Meetings or EA Calling + Meetings

Additional add-ons can be purchased:

•Teams Messaging

•Voice Mail/Unity Connection

•Enhanced or Access Licenses

https://defaultgateway.org/2021/10/10/flex-3-licenses/

[maqsood ahmed]

Thanks for the reply, 

we are going with  EA Flex Based plan,  but i was asking what if we under subscribe /  reduce the no. of KW  for renewal, how this would impact our existing setup.