Hi guys. We had CUCM10.5 then i did upgrade to 11.5 and asked cisco to help me to get upgraded licenses (lics). After week or two I got new lics, but at that time our management wanted to test some features with telepresence and CUCM integration so I generated with PLM and got in cisco web site temporary licenses which is coming with cucm cuwl/UWL licenses together and then I installed those temp lics. But now the problem is I can't install my generated by cisco tech. upgraded permanent 11.5 licenses :( , i get error kind a "current license file u have is newer than u are trying to install"...
So my problem as I think i cant install permanent 11.5 lics because of my temp lics are "newer" :D .
Do i need to contact cisco licenses team to get new permanent upgraded lics or temp lics will automatically detect what i had and what i should have (sound stupid, but today when smartphones can talk with you and understand you everything is possible :)) ?
Thank you
P.S sorry for typos, I got new keyboard, its very sensitive.
