I am playing with this feature on CUCM System version: 11.5. I am testing with this self-provisioning feature with IVR. However the very last step, I can't save my config. When I click on the "save" on the page (User Management -> Self-provisioning), nothing happens. When I refresh the page, the changes are not saved.
But if I skip the "CTI Route point", so leave it as "not-selected", the page can be saved. So it might be something wrong with my CTI config. However how do I know where part I did wrong?
Solved! Go to Solution.
I had to use Internet Explorer as well. At first I thought Internet Explorer was not working either but realized I was actually in the Microsoft Edge Browser. Make sure you are actually using the Internet Explorer browser and not Microsoft Edge.