11-14-2016 03:43 PM - edited 03-19-2019 11:49 AM
Hi experts,
I am playing with this feature on CUCM System version: 11.5. I am testing with this self-provisioning feature with IVR. However the very last step, I can't save my config. When I click on the "save" on the page (User Management -> Self-provisioning), nothing happens. When I refresh the page, the changes are not saved.
But if I skip the "CTI Route point", so leave it as "not-selected", the page can be saved. So it might be something wrong with my CTI config. However how do I know where part I did wrong?
Thanks,
Difan
Solved! Go to Solution.
11-15-2016 06:08 AM
Try different browser, I've seen this issue with some browsers, especially Safari where only some pages do not respond to the save button.
11-15-2016 06:08 AM
Try different browser, I've seen this issue with some browsers, especially Safari where only some pages do not respond to the save button.
11-16-2016 10:07 AM
Chrome and Firefox did not work but IE did... Hilarious that there is another reason to keep IE. Thanks Chris!
02-07-2018 10:27 AM - edited 02-07-2018 10:27 AM
I had to use Internet Explorer as well. At first I thought Internet Explorer was not working either but realized I was actually in the Microsoft Edge Browser. Make sure you are actually using the Internet Explorer browser and not Microsoft Edge.
07-09-2018 05:49 PM
04-05-2018 11:55 AM
Just spent an hour on this, was using Firefox....switched to IE no problems!
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