I've tried to update our Single-CUCM-Server from V18.104.22.168900-4 to V22.214.171.12400-2.
Installing and switching over to the partition with the new version works perfectly. We are using Extension Mobility and after switching to new version Logon to 7975G-Phone is working, but when I try to logout, there comes up a splash screen on the phone saying:
Language Resource Not Available:java.util.PropertyResourceBundle"
So I tried to figure out what the problem is and find the following. When selecting in CUCM-Adminstration
... => User Management => End User => select User => User Locale ... the following two cases result:
for End User I have selected "German, Germany"; when this User locale is selected, the error message above appears
when I'm selecting "English-US" the phone changes the default language when logging in with ExMo to English and now it's also possible to logout of the phone;
May be someone knows how to fix that problem, because now I have already switched back to old version until I have any idea how to give all users the phone menu with german language.
I've tried your workaround now and it did not help. As you mentioned I resetted the device via CUCM-Administration-page to English-US for User locale and Network local. After this I did the second step, but as I said before it is still the same problem. Login is possible, logging out not and the java-Message appears. So please see attached files for the error message and the current software version running on our 7975-phones.
Another try by myself was to test if it is possible to use ExMo with another phone. In my case it was a WLAN-mobile phone 7925. Unfortunately it's also not working with ExMo-logoff.
So are there may be any other ideas for fixing the problem?
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