CUCM Upgrade from 8.6 to 10.5

[bkhanal1971]

I obtained CUCM 10.5 upgrade DVDs from Cisco that I had ordered through PUT. When I tried to run the install/upgrade, I got the following errors. The DVD is brand new and I am using it first time. The DVD is in my local PC and mounted to the VM for the CUCM 8.6 server I am trying to upgrade. What should I do now? Thank you. ~Khanal

File	UCSInstall_UCOS_UNRST_10.5.1.10000-7.sgn.iso
Directory	/
Download Status	Error encountered: The selected file is not valid. MD5 Hash Value: -

[Aman Soi]

Hi,

There could be a problem either in file [may be media is corrupt].Did u verify the MD5 checksum?

it should be f802b5aeb4fe5230315aff6d3ef4628a.

You can also try downloading the fileagain  from  http://software.cisco.com/download/release.html?mdfid=285963825&flowid=50402&softwareid=282074295&release=10.5(1)&relind=AVAILABLE&rellifecycle=&reltype=latest

regds,

aman

[bkhanal1971]

Thank you for taking time to respond to my question.

~ Khanla

[bkhanal1971]

I figured I had to install ciscocm.version3-keys.cop.sgn file before I could run the actual upgrade.

Thanks

[Giovanni Sciotti]

I had the same error, and your information helped me solving.

Thank you

Can you please me confirm that the upgrade from 8.6 to 10.5 is a standard upgrade in the inactive partition without loss of service (not refresh upgrade)?

Thank you

Giovanni

[Vaijanath Sonvane]

Hi,

I had the same problem and your post helped me to resolve the it. Thank you very much for this post.

Thank you,

Vaijanath

[Syed Hashmi]

Installing ciscocm.version3-keys.cop.sgn would resolve this issue but I think this is actually happening because of installing an unrestricted version to a restricted version.

As in your installation file name you an see it has UNREST means unrestricted and I guess you have cucm restricted version installed. If you would still go ahead after installing ciscocm.version3-keys.cop.sgn file it will change few things e.g. encryption etc.

Thanks

Syed

[ev1205]

THANKS !!!!

I had the same issue today upgrading from 9.1 to 11.X

Thanks for your help

Enrique

[Hongxu Ji]

Thank you for infomation. I solved it.

[joefalba00]

Thanks for this post.  Same issue - same resolution as posted