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CUCM11 TSPx64 on Windows 10

steve.cummings
Level 4
Level 4

‎03-08-2017 09:05 AM - edited ‎03-19-2019 12:11 PM

Hi, we've acquired CUCM11 via NFR program, however TSP does not work on Windows 10.   This seems to be known bug: https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuw55248 

According to http://www.cisco.com/web/software/282074295/137221/cucm-readme-1101asu3.pdf this issue is resolved in Release 11.0(1a)SU3 

However, when I attempt to download the update it says "a service contract is required to download software".  How can I get the required service contract in order to download this update?

Thanks.

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Manish Gogna
Cisco Employee
Cisco Employee

‎03-08-2017 10:15 PM

You can reach out to Software download team if you have issues with downloading software from Cisco.com and the contract is added onto the profile at ent-dl@cisco.com.

For problem with your CCO profiles and adding contracts on the profile, you can reach out to web-help@cisco.com. And our Cisco.com admin team can assist you.

HTH

Manish

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