CUCME only getting first digit?

[Chris Campbell]

Hello,

I have this weird problem that I'm working on where when I call a number from the SIP phone, CUCME only gets the first digit.  That happens if I go "off-hook" by pressing the speakerphone button or lifting the receiver and dialing the number.  HOWEVER, if I punch in the number first, and press the call soft key, or lift the receiver (after having punched in the full phone number first), then the CUCME gets the full number and completes the call successfully.  

What is going on??

[Roger Kallberg · Accepted solution]

Likely your running into this problem, https://community.cisco.com/t5/ip-telephony-and-phones/on-off-off-hook-digit-strip-issue-on-cme/td-p/2784724

[Chris Campbell]

You are correct, Roger.  The following line applied to my voice register pools fixed it.

no digit collect kpml 

[Roger Kallberg]

Well I’ll be dammed, glad that I was able to help you with this also.