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CUE 2.3(2) Integration into CCM 5.0(4) - Web Login Failed

roland.bellwald
Beginner
Beginner

Dear Netpros,

The callmanager appears not to have the proper username / password configured. We tried to use the ccmadministrator, a application user and end user account, but none of them worked properly.

The documentation does not provide CCM5 specific hints. Does one of you have experience configuring a setup like that?

Cheers

Roland

3 REPLIES 3

Same problem here. Did u manage to resolve this issue????

Thanks,

CI

The following link did help...

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a008065c43c.html#wp1107885

Note:

If you are using Cisco Unified CallManager 5.0 or later, verify that the AXL service is active. To do this, go to the Cisco Unified CallManager serviceability website, click on Tools > Service Activation. Look for Cisco AXL Web service.

The Cisco AXL Web Service must be activated.

The JTAPI user need to be associated with the "Standard CTI Enabled" group.

Configure a value for "Digest Credentials" for the user in question.

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