05-29-2015 11:46 AM - edited 03-19-2019 09:39 AM
Hi there,
I am facing a weird issue. Call coming from PSTN is reaching CUCM where it is forwarded to CUE AA. Welcome massage is played, but on entering 3 digit extension, call is not transferred to that extension and keep playing the massages over and over. It seems like the digits are not taken by CUE. I am using default Auto Attendant script AA.aef
Please suggest..
Thanks
Solved! Go to Solution.
05-29-2015 10:55 PM
Hi Fahad,
Which dtmf method is configured on the dial-peer for CUE? Can you configure "dtmf-relay rtp-nte sip-notify" for that dial-peer and test?
HTH
Manish
05-29-2015 10:55 PM
Hi Fahad,
Which dtmf method is configured on the dial-peer for CUE? Can you configure "dtmf-relay rtp-nte sip-notify" for that dial-peer and test?
HTH
Manish
05-30-2015 12:22 AM
05-31-2015 09:57 AM
Thanks Manish for directing towards the right direction. I added "dtmf-relay h245-alphanumeric h245-signal rtp-nte" in the dial-peer and that solved the issue.
05-31-2015 09:59 AM
That's great, updating the forum always helps anyone facing the same issue in the future.
Manish
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