CUEAC 9.1.1.10 : Check operator time in emergency state

[Esteban Jimenez Sanchez]

Hi experts ,

I wanted to know if it is possible to check the time that this operator in the state "emergency" (F10).

The emergency routes the call to a CTI and the Unity into a mailbox .

Thanks for the help

Greetings,

[Manish Gogna]

Hi Esteban,

Looks like such a specific report for "Go Unavailable" status is not available. However, there are other reports available to monitor the activity of operators as mentioned in the following guide

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/arc/cueacag85x.pdf

Manish