That takes me to the main CUIC pages, which I can get into just fine. I need to change the email configuration, which according to the documentation is at https://hostname:8444/oamp. However, that address doesn't work.
Try below URL:
If this does not work, then tell your exact UCCX/CUIC version you are running there. Also, is it a standalone CUIC server or co-resident that comes bundled with UCCX.
Screenshot of exact error message you are getting. Did you try restarting the CUIC services.
In case if you are using the FQDN in the URL then try changing it to just the hostname or IP address
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I have figured it out. The SMTP Config is in UCCX Admin. I think the OAMP is from a previous version of UCCX. I did not realize I was reading an old (v. 8) UCCX Admin Guide and we're now on UCCX 10.6.
Thanks for your reply.
I want to run a CUIC scheduled report and email it. The scheduler says I have to go to CUIC Admin console- looked around and found this topic here.
https://<IP address>/oamp .... all get me the same result. 404 Resource Not Available message every time.
I can get to the CUIC reporting just fine, just not this Admin.
I am on UCCX 10.6 , I do not have a separate CUIC server ; it is co-resident that comes bundled with UCCX.
Josh K wrote in here he figured it out by going to UCCX admin , the only place I could find there was going to Subsytems then choosing Chat and Email > then Mail Server Configuration (which was not what was mentioned in any instructions / docs I found).
This did not get my email sent for my CUIC scheduled report.
Do you have any ideas for me to try to get to the Admin Console for CUIC so I can set the email server?
yes , I went to the normal UCCX admin (not CUIC), then under Subsystems , choose eMail.
In there I entered the Mail Server address, the full address of the server
<name or IP address of server>.net or .com
Then enter the field of : eMail Address. That email address is what shows as the "from" once the email is sent.
Works like a charm.
I've got it!
From the main CCX menu:
1. Tools Menu
2. Historical Reporting
3. SMTP Configuration