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CUPC 7 users can find some users but not all

jeffrey-young
Level 1
Level 1

This is a new install.  CUPS 7 w/ CUCM-BE 7.1.5.  I have added two LDAP profiles, one for each location...and each has a different OU.  The users in one OU  can only see users in that OU.  If I simply make one of the LDAP profile's the deffault will this allow users in the different OU's to see each other?

The user's extensions are also not showing up, most of them say "unknown" or display their cell phone number.  Shouldn't this be pulled from CUCM and the IP Phone extensions show up?

THanks in advance for the help.

Jeff

15 Replies 15

Go to Call manager, select System, LDAP, LDAP Profile and click find. Once the LDAP profiles are listed click on one of them and the click perform full sync and it will update the information from AD to Call Manager.

HTH,

Doug

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