CUPC 8.0 cant registered

[shaikh ibrahim]

                   Hi all i am login in CUPC but it is not registering in CUCM and also the dial-pad is not working..

i have cucm 8.0 ..can  any one help me in this..thankkyou

shib

[Aaron Harrison]

Hi

CUPC works in two modes - 'desk phone' (e.g. controlling your physical IP phone) or 'softphone' (it acts as a voice/video endpoint, with your laptop speakers/headphone/video camera).

Which mode do you want to use?

Aaron

[shaikh ibrahim]

I want to use it softphone... below is the snap shot what i am facing...

[Aaron Harrison]

Have you added a Client Services Framework device to CUCM?

Have you associated that device to your end user account?

Aaron

[shaikh ibrahim]

YES... i did that..

[Aaron Harrison]

Hi

Click 'Help/Server Health' to see what is and is not working.

If that doesn't help, post up a screen grab of the Server Health page as well as a problem report.

Aaron

[shaikh ibrahim]

Hi Aaron,

            Thankyou for your help , after  i add CUCM-PUB hostname and IP addresses in my PC C:windows/system32/drivers/etc/host  file the issue resolved..

Have a look :

# localhost name resolution is handled within DNS itself.
# 127.0.0.1       localhost
# ::1             localhost

10.135.200.6 cup
10.135.200.1 cucm-pub
10.135.200.2 cucm-sub1
10.135.200.3 cucm-sub2

[Aaron Harrison]

No problem... but I'm not sure 3 stars was worth the effort :-(

[shaikh ibrahim]

now ok