Hi,
I have recently install CUP 8.0.4 & CUPC 8.0.153.14027. I have followed the deployment guide for CUP 8, I have setup\ enable a user on CUCM, I can see this user on CUP. Both CUCM & CUP are set-up to use LDAP.
When trying to sign-in the CUPC it returns an error: Invalid user ID or password. I note that on this version of CUPC Help > Show Server Health isn’t available from the login screen.
I have check the CUPC log
2010-10-13 09:24:58,957 ERROR [1 ] [Cisco.Uc.Clients.CcClient.Client.Services.SessionService] [SessionService.LoginComplete(0)] - Failed to login
2010-10-13 09:33:36,272 ERROR [17] [Cisco.Uc.Clients.Common.WpfServicesClient.AdaptorWrapper] [AdaptorWrapper.Initialize(0)] - Initializing Cisco.Uc.Clients.Common.ServiceAdaptors.Adaptors.PresenceAdaptor wrapper failed
2010-10-13 09:33:36,288 ERROR [17] [Cisco.Uc.Clients.Common.WpfServicesClient.AdaptorWrapper] [AdaptorWrapper.Start(0)] - Cisco.Uc.Clients.Common.ServiceAdaptors.Adaptors.PresenceAdaptor wrapper start failed
2010-10-13 09:33:36,288 ERROR [17] [Cisco.Uc.Clients.Common.WpfServicesClient.ServicesClientFunction] [ServicesClientFunction.Start(0)] - PresenceAuthentication function start failed
2010-10-13 09:33:36,288 WARN [17] [Cisco.Uc.Clients.Common.WpfServicesClient.AdaptorWrapper] [AdaptorWrapper.Stop(0)] - Stop for Cisco.Uc.Clients.Common.ServiceAdaptors.Adaptors.PresenceAdaptor wrapper ignored as reference not found
2010-10-13 09:33:36,288 ERROR [1 ] [Cisco.Uc.Clients.Common.WpfServicesClient.ServicesClient] [ServicesClient.AddError(0)] - Error Type:PresenceAdaptorInitializationFailed Code:InvalidCredentials Details:() Cause:Cisco.Uc.Clients.Common.ServiceAdaptors.Exceptions.PresenceAdaptorException: PresenceAdaptor.Initialize - FaultException [ClientID = CcClient-1] ---> System.ServiceModel.FaultException`1[Cisco.Uc.Clients.Common.ServiceAdaptors.ServiceClients.PresenceService.Error]: Presence credentials are invalid. Failed to login to CUP-Login server, reason: The username/password entered is invalid., Cup Version: 8.0.4.10000(5) (Fault Detail is equal to Cisco.Uc.Clients.Common.ServiceAdaptors.ServiceClients.PresenceService.Error).
Any ideas?
Ta
Woody
