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e.hartwich
Beginner

CUPC and Citrix Xenapp

I want to run CUPC (8.5.3) on Citrix Xenapp 5 or 6 in a full desktop or as a published app. As far as I my research went I saw no support for this. I saw several discussions covering XenDesktop but that is not what I am looking for.

My conclusion is that when it is not specifically mentioned in the datasheets than it is not supported. Am I right? Will there be any support in the future?

B.r.

Erik

1 ACCEPTED SOLUTION

Accepted Solutions
Jaime Valencia
Hall of Fame Cisco Employee

Virtual Desktop Infrastructure (VDI) Support

Cisco Unified Personal Communicator Release 8.5(3) is supported on the  following hosted virtual desktop applications:

VMware View 4.5

Citrix XenDesktop 4.0


Note In a virtualized desktop environment,  full audio and video capabilities are only available on Cisco Unified  Personal Communicator when you are using the desk phone for phone calls.  If you are using the phone on your computer, only the voicemail  features are supported in a virtualized environment.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cupc/8_5/english/release/notes/cupc85.html#wp274793

Above is what we currently support, roadmap questions needs to be addressed via your Account Team.

And yes, we document what is supported. If something is not mentioned, then it's not supported.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

1 REPLY 1
Jaime Valencia
Hall of Fame Cisco Employee

Virtual Desktop Infrastructure (VDI) Support

Cisco Unified Personal Communicator Release 8.5(3) is supported on the  following hosted virtual desktop applications:

VMware View 4.5

Citrix XenDesktop 4.0


Note In a virtualized desktop environment,  full audio and video capabilities are only available on Cisco Unified  Personal Communicator when you are using the desk phone for phone calls.  If you are using the phone on your computer, only the voicemail  features are supported in a virtualized environment.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cupc/8_5/english/release/notes/cupc85.html#wp274793

Above is what we currently support, roadmap questions needs to be addressed via your Account Team.

And yes, we document what is supported. If something is not mentioned, then it's not supported.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

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