I'm not sure what you mean by removing the zero from an incoming call, is this the leading zero(s)? Is CUPC in deskphone (CTI) or softphone (SIP) mode? To remove the leading 9 from displaying on your IP phones, I'm guessing that's there for dialing from missed calls so you don't have to edit dial, you could look at application dial rules to prefix the 9 instead of adding it to the calling party number so it's not seen.
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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Tour of the Real-Time Monitoring Tool
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What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to...
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees wil...
The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...