I'm facing a weird problem here, we have CUPS 8.5 integrated with CUCM 7.1 in our environment and it works swimmingly before.
But today, when i tried do the routine adding a new user procedure:
1. Capabilities Assignment
2. Create new UPC profile with DN assigned.
3. Associate device in End User Mgmt and select the primary extension.
Then, to my surprise the user unable to login (wrong username & password error appear). I've check LDAP directory whether the user was in the correct OU and stuff only to found everything was in correct order. So, i tried troubleshooting.
1. using my ID as testing, i un-associate all device under my End User Mgmt section.
2. Re-associate it to different CUPC profile.
3. Change primary extension to the new CUPC profile DN.
Guess what, i'm able to login but the CUPC hold my old extension. The CUPC that in the registered to CUCM is my original CUPC (which i'm already dis-associate just now) instead of the CUPC profile i did in step 2 above.
So, I jump into conclusion that my CUPC did not sync with changes made in the CUCM thus it still hold the old configuration. My question is, how do rectify this kind of issue?
Sometimes you want to use Wireshark to capture packets On Cisco Meeting Server to troubleshoot and investigate video call issues, quality issues, or may be Expressway integration, WebRTC Connections, or why not, understand how the communication and the ca...
When we talk about Stun Protocol used for NAT traversal in voip environment, the common term used when talking about the Type of NAT that is compatible with Stun is “Full Cone NAT”, then when we explain why Turn Protocol is developped to replace Stun Prot...
From X8.11 of Cisco Expressway, a new concept of load balacing based on priority and weight instead of the round robin for better load balancing and probe is added to prevent the Cisco Expressway-C to sollicit a webbridge when it is down.Assume all ...
Local Zone: This is a collection of all devices that are registered with Cisco Expressway. The local zone is divided to subzones. These subzones include the automatically crated default subzone and up to 1000 manually configured subzones. In additio...
Datacenter virtualization is the process of employing virtual hardware for designing, developing, and implementing the datacenters. It is often used as an umbrella term that entails different categories like application virtualization, server virtua...