CUPC Picture

[Emmanuel Vilela]

Hi,

Is it normal that when a user makes a search or talk with a person in the photo the CUPC contact is saved in a folder ?

Is in the config folder create a folder with all the photos, how can I disable it ?

Thanks, regards!

[perrymcgrew]

I would have to say yes.  I had a case where the wrong picture was being displayed for a user.  TAC was remoted in and was constantly deleting pics and the folder itself in trying to resolve the case.  I believe the pics are cached locally for performance reasons.  In the process of the troubleshooting there was no apparent way to selectively disable....the only way I can think of is to delete the AD mapping in CUPS (Applications -> Jabber -> Settings then UPC Filed: Photo) which would disable all pictures -- you'd likely just see a blank placeholder. 

Regards,

Perry

[Emmanuel Vilela]

Hi,

Thanks for ur answer I will try

Regards

[Emmanuel Vilela]

Hi,

Unfortunately it does not work when I remove the value that is in the fields photo, it no longer creates the folder that but I do not have any of avatar and I do not see the avatar of my contacts

Regards

[Emmanuel Vilela]

Nobody ?

Regards

[Aaron Harrison · Accepted solution]

Hi

That's just the client caching the images. If you imagine you have 5000 presence users searching and logging in/out, they would all constantly be downloading the images of staff members over and over again.

Instead they are cached to disk - this is normal and would be a sensible design decision.

Perhaps you can describe the problem that this is causing for you?

Aaron

[Emmanuel Vilela]

Hi,

No problem for me but for my client yes, it would be deleted pictures with respect to the privacy of colleagues, I have proposed an alternative it is to create a script .bat that removes the files.

Thank you for your help

Regards