CUPC v7 Softphone shows as on phone but line still ringing
We have a small issue with Softphones at our remote sites.
We run CUPS 126.96.36.19900-18 and currently have the CUPC 7.0(2.13496) deployed.
At the main site internal and external calls work fine but when we are dialling internal extensions of users in remote sites the call is presented and rings in the headset but after the call is answered the line keeps rining in the headset. The Presence indicator shows that the user is on the phone, The user accepting the call hears ringing whilst the person dialing the call hears nothing.
DDI traffic (dialing the external line) works fine and can be traced back through the voice gateway.
I did a trace on the connection and the only thing that came back as suspicious was a STATUS: 489 event package not supported log.
Datacenter virtualization is the process of employing virtual hardware for designing, developing, and implementing the datacenters. It is often used as an umbrella term that entails different categories like application virtualization, server virtua...
When talking about Dial Plan and Digit Manipulation Cisco Unified Communication Manager, three components play an important roles to perform the transformation of the calling and called parties.The Translation Pattern, Transformation Pattern and Rou...
ICE, STUN, and TURN are used to establish a MEDIA connection between two devices on different networks separated by firewalls and NAT servers. They do not apply to signaling between devices which means that if you cannot establish a signaling connec...
ICE, STUN, and TURN are used to establish a MEDIA connection between two devices on different networks separated by firewalls and NAT servers. They do not apply to signaling between devices which means that if you cannot establish a signaling ...
Learn about the All New Webex Events. Listen: https://smarturl.it/CCRS8E29 Follow us: https://twitter.com/ciscochampion The new Webex Events transforms your company meetings and corporate events with real-time online webinars and webc...