04-08-2011 10:24 PM - edited 03-19-2019 02:42 AM
Since I've upgraded to CUPS 8.5.2.10000-49 I can't add new licensed users. Has anyone else experienced this issue.
04-10-2011 12:34 AM
Can you check whether you have DLU's left on the CUCM? You can check it under the licensing part on the CUCM. You should have enough licenses left to enable you to add new licensed users.
Regards
Nitesh
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04-10-2011 08:04 PM
Nitesh -
Thanks for your assistance. I'm that DLU's in CUCM have no Bering on the problem that I'm experiencing. With that said, I've check my over 2500 DLU's left in CUCM.
I'm not 100% sure, but I think this has to do with the upgrade from a previous version of CUPS to 8.5.2. I'm wondering if other's have experienced similar.
04-10-2011 08:16 PM
License unit report from CUPS
04-12-2011 01:11 PM
In CUCM licensing section, when you assign the CUP and CUPC capabilities to the end users, what error message do you see?
Regards
Nitesh
04-13-2011 06:01 AM
I figured it out. I had to update the license via the PUT tool.
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