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CUPS cannot find the Microsoft RCC setting

Hi all,

I am using the CUPS 8.5.1.10000-35

according to the "Confiiguring Cisco Unified Presence Release 8.0, 8.5 and 8.6 with Microsoft OCS for MOC Call Control", (http://www.cisco.com/en/US/docs/voice_ip_comm/cups/8_0/english/integration_notes/IntegrationNoteOCS_CUP80_85_86_MOCCallControl.html
)

in section "Configuring the CTI Connections on Cisco Unified Presence", step 1

I have to select Cisco Unified Presence Administration > Application > Microsoft RCC > Settings

However, I cannot find this menu option, is there anything wrong with my CUPS??

Thanks
Sam

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CUPS cannot find the Microsoft RCC setting

Hi

There's something wrong with Cisco that makes them keep changing the name of the menus.

This one is called 'Desk Phone Control' in your version I think, but it's in the same place.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

1 REPLY 1

CUPS cannot find the Microsoft RCC setting

Hi

There's something wrong with Cisco that makes them keep changing the name of the menus.

This one is called 'Desk Phone Control' in your version I think, but it's in the same place.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

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