My customer wants to back out of their current integration with AD, due them wanting more control with the user maintenance. Can someone tell me if this is a huge undertaking or is it as simple as I think it would be. For example, if you uncheck the AD option, do you also lose all the users that are sync'd from AD? So, you have to manually enter each ID into CUCM? This customer doesn't have a large user database - only about 100 users. Thank you for any input!
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
better support for the needs of large contact centers worldwide
improvements in the agent and cust...
SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...