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Customize Unity Voice Message

Ekin Gumus
Level 1
Level 1

Dear All,

I have CUC v11 and for one user only I need to customiz greeting message to only "beep tone" instead of "I'm sorry xxx is not available". How can I do that?

thanks

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Ekin,

I believe the only way to achieve this would be to record a Personal greeting on the mailbox with only a few seconds of silence rather than a "spoken" greeting. When calls route to this voicemail box they should only hear the recorded silence followed by the beep tone.

Cheers!

Rob

- Select "Nothing" under Callers Hear so that it doesn't play the system default greeting or user's personal recording.

- Set the After greeting call action to "Take Message".

appreciate your valuable comment.Now it is working.

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