CUWL licenses - Device assignment to user, How?

[Tibor Marchyn]

Hi,

we have NFR version of CUCM 9 which has 20 x CUWL Pro License. I trying to find, but don't know how to associate phone to user to see that changes in Enterprise License Manager.

I have end users, phones are in controlled devices but no change, restart of all didn't help.

Could somebody give me advice how to associate phones in licenses meaning? I know that 1 CUWL Pro has Multiple (up to 10?) devices for 1 user. I think that with 20 CUWL Pro i Should be able to connect 200 phones (20 licenses x 10 devices/user) ?

Thanks

[Chris Deren · Accepted solution]

You need to assign the user as Owner ID under the phones, if a user is assigned to 2 devices then UCL Enhanced Plus will be used, if assigned to 2-10 devices CUWL standard will be used, you can borrow down from CUWL pro as that uses the same algorithm.  CUWL Pro really only gives you WebEx these days and nothing more on CUCM side.

HTH,,

Chris

[Tibor Marchyn]

great thanks a lot... but I found a problem. I found that extension mobility is not supported with Owner ID. How can I assign license when extension mobility is enabled?

[Chris Deren]

As of version 9.1.1a extension mobility is not counted against the licenses. 

Chris

[Tibor Marchyn]

thx update is necessary then i'm on 9.1.1 rtm

[Chris Deren]

9.1.1 and 9.1.1a are different, the fix is only in 9.1.1a.

Chris

[Roman Rodichev]

Chris, out of curiousity, is there another way to force Enhanced Plus users to become CUWL standard without adding 3rd device? Just for clean up purposes.

[Chris Deren]

Not to my knowledge.

Chris

Sent from Cisco Technical Support iPhone App

[nickwingfield]

Chris,

What do you do when you try to make the change on the phone and it will not permit due to licensing issue?

[Chris Deren]

You get more licenses, once you exceed licenses you will not be able to make additions/changes until you are back under compliance. No way around it.

Chris

[nickwingfield]

Chris,

What do you do when you try to make the change on the phone and it will not permit due to licensing issue?

[aj.jafary]

Hi

I assigned a User to 3 devices (7940 IPPhone) and CUWL standard is used, but I need CUWL Pro used, because i have 500 CUWL pro License.

thanks

[Chris Deren]

The reason your CUWL standard licenses are being used is because those are for version 10.X and your CUWL Pro are for version 11.X as it appears you are running CUCM 10.X and not 11.X.  You will either need to upgrade your CUCM to version 11.X or contact cisco licensing for downgrade of our license (may need to fight hard for that).

[aj.jafary]

Hi Chris,

thanks for quick respond, my CUCM version is 11.

please help me to resolve this problem.:-(

very thanks

[Chris Deren]

Your PLM seems to think it's 10.x, can you post a screen shot of the CUCM instance in PLM? Can you re-sync it and/or re-add it to PLM?