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Participant

Delayed delivery of voicemail message

Hello,

I have two users that say that they are receiving there voice mail messages much later than they arrive initially.  A quote from one of them:

"

There is an issue with our phone messages. When someone leaves me a voicemail,  it often doesn't show up until the next day. I checked all my messages first thing this morning and there were no messages. Then all of a sudden it  popped up saying that I had a voicemail and it was from yesterday.

"

Is there something that they could be doing wrong?  I have a few hundred voicemail accounts with no other issues.  Is there something I can do to troubleshoot this?

Thanks,
Dan.

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Advisor

Delayed delivery of voicemail message

What is the voicemail system you are using and type of integration (voicemail only, unified messaging, etc)?

Hailey

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Participant

Delayed delivery of voicemail message

Unity connection, voicemail only.  The users check the voicemail on there phones only.

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