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Beginner

Delete all Voicemails in mailbox - unity connection 10.5

We have mailboxes that have a large amount of messages and we just want to delete all messages but not the mailbox in the Cisco Unity Connection 10.5, what is the quickest way? I tried to use "Bulk User Delete" but I believe that this version of cuc is not supported

 

Thanks a lot

Everyone's tags (1)
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Rising star

Re: Delete all Voicemails in mailbox - unity connection 10.5

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

 

Unity Connection 7.0(1) and later - stand alone installations only.  This tool does NOT work with Business Edition (co resident Connection and Call Manager) installations.

 

I would look at getting you message aging policies under control as well

Everyone's tags (1)
Beginner

Re: Delete all Voicemails in mailbox - unity connection 10.5

Thanks for your response. Effectively it is a BE solution. I need delete all messages that have on the users phones without delete the mailboxes. I Attach the aging policy
Beginner

Re: Delete all Voicemails in mailbox - unity connection 10.5

Bulk User Delete says its compatible with 7.0(1) and later so I think it should work with your 10.5

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Unity Connection 7.0(1) and later - stand alone installations only.  This tool does NOT work with Business Edition (co resident Connection and Call Manager) installations.

 

Are you getting an error when trying to use it?

 

Cisco Employee

Re: Delete all Voicemails in mailbox - unity connection 10.5

Bulk User Delete works with any version of Connection 7.02 and later (including and up through 12.5)
The only configuration it doesn't work is the old "Business Edition" co resident installs that had both Call Manager and Connection installed on a single box - which has long since been out of support.
Rising star

Re: Delete all Voicemails in mailbox - unity connection 10.5

I would give it a try I don’t think the old business editions existed at version 10.5, the new be6k models are not the same thing.

Beginner

Re: Delete all Voicemails in mailbox - unity connection 10.5

You could try cranking down your aging policy, setting everything to 1 day.  Then give it a few days to cycle though, then go back and set the policy back to where you need it to be.  

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