We have a customer which would like to have centralized call processing here in the US. However they would like the Collab Edge and MRA capability deployed at local branch offices overseas. Is there a requirement for certain latency either between the Expressway-E and Expressway-C or between the Expressway-C and CUCM/IM&P applications?
Thanks for the reply. I understand the latency requirements for the Expressway cluster peers. I read through the documentation and there is no mention on any latency requirements between the Expressway-C and Expressway-E, or between the Expressway-C and the CUCM applications.
Do you know if there are latency requirements between Collab Edge and CUCM/IM&P?
Good afternoon,Strange occurrence happening. We two different agents getting connected to the same caller/customer. We have checked the ext in CUCM, they are different. We have checked the ICM configs, different. We have listened to the call r...
Is there a way in UCCE with using an admin script maybe using the email application in Call Studio to send out an email? I know in UCCX you can send out an email if the script were to fail but is there a way to do it in UCCE? Any help would be great!
Fun lab with Packet Tracer and running Cisco CME with 3 ip phones, 3 laptops, 1 switch, and 1 router. Fun lab with repetition. You will be able to test your phones and laptop for connectivity etc. Solution;see attached CME Packet Tracer L...