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Len Deffinbaugh
Beginner

Desktop agent keeps initalizing, cannot uninstall either

For a few weeks now my Desktop agent keeps initalizing and it kicks me out of the supervisor console. When I try to install another version it says "A conflicting application has been detected. See product documentation for a listing of valid configurations.

There is not an option in add/remove to delete the program either

Used the documents that cisco has on their site to manually uninstall and they do not point me to a useful solution

deleted the folder that contains agent and it cannot install a new copy

Update

By deleting the supervisor console it removed the agent, this did not fix the issue after reinstalling

Any suggestions?

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