Dial by extension does not work in a offhour call handler

[Lin Zhu]

Hello,

I intend to create call handler to a customer:

- main call handler works fine: caller can dial by extension, and press one to talk to front desk, etc.)

- main call handler has a Schedule, in Off hour, call direct to OffHour handler, after greeting played, caller can leave a vm.

- questions is when call in OffHour handler, if caller dial by extension, caller get "i did not recognize it is valid entry".

I want in OffHour handler, dial by extension still work.

appreciate any suggestions.

thx.

[Lin Zhu]

fix it by tick Allow Transfers to Numbers Not Associated with Users or Call Handlers

thanks.