We have configured a unique directory handler on our Cisco Unity server to allow incoming callers to search from a directory. However, when he selects an employee from the directory, when it dials it goes straight into his voice mailbox. Is there a way to configure the directory handler to forward the call to the phone for the employee they select rather than straight into voice mail? Thanks for your help!
You need to update the transfer settings for each Subscriber to ring an extension vs. go directly to greeting. If you want to update all (or a number of) Subscribers for this, you can do that using Bulk Edit. For an individual Subscriber, this option is under the transfer settings.
Hello,FYI, we have posted on our website configuration instructions for integration of the CIsco Unified Border Element (CUBE) with TransNexus ClearIP software.We also have provided a high-level integration overview on our website to explain how the integ...
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