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Download audio greeting files from Unity Connection

Is there a way to download recorded greeting wav files through the web admin? Is there anything better than crawling through the files system on the OS?

1 ACCEPTED SOLUTION

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Beginner

Re: Download audio greeting files from Unity Connection

Yes,

Open Unity connection --> open the Call Handler --> Go to Greetings --> Click the Play/Record button --> the Media master will appear --> on the left corner click options --> Click Save Recording as....

Joel

3 REPLIES 3
Beginner

Re: Download audio greeting files from Unity Connection

Yes,

Open Unity connection --> open the Call Handler --> Go to Greetings --> Click the Play/Record button --> the Media master will appear --> on the left corner click options --> Click Save Recording as....

Joel

Re: Download audio greeting files from Unity Connection

Joel,

 

Call Management > System Call Handlers and then clicking on my individual greeting, I see the upload arrow and download arrow, but when I go to download it, it says "no file to download" even though I know it's there.  When I try to upload to another greeting I build, it does nothing.  I hit save after a while and it says "contract administrator".

 

Jon

Highlighted

Re: Download audio greeting files from Unity Connection

Hi, This is probably specifically because you are looking at the Name Recording. You probably need to go to the menu and select greeting, then go from there. Thanks, Jackie

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