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heathrw
Enthusiast

E-Mails being stated as messages

Our exchange servers were recently replaced from 2k to 2k3 with out issue. Since rolling out office 2003 when checking VM it states that new email messages are new messages as well as saved messages, this did not happen previously. Unity 4.0(3)sr1.

4 REPLIES 4
Hin Lee
Cisco Employee

Do you have unified messaging licensing?

Checked the licensing and it doesnt have UM.

If you are not using UM, then you should not be sending vm to the same account that gets emails; that is the UM.

Unity in VM-only mode is not supported with exchange 2003.

Logged a TAC case there is a bug with Unity and when disabling the outlook system admin messages. ES patch was loaded

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