Attached is a quote I put together to get the customer from CER 1.3 to CER 8.0. I have documented 3 steps, looking for validation:
Step 1: Customers upgrading to Cisco Emergency Responder 8.0 from Cisco Emergency Responder 2.0, Cisco Emergency Responder 7.0, or Cisco Emergency Responder 7.1 should order the desired quantity of Cisco Emergency Responder user licenses and Cisco Emergency Responder 8.0 server software. Part Number: SW-ER-7.1-7816-K9= x Qty 1.
Step 2: Cisco Emergency Responder 1.0 user licenses will NOT be recognized by Cisco Emergency Responder 7.1. Customers must order Cisco Emergency Responder 2.0 user license upgrades from Cisco Emergency Responder 1.0, at no cost...Cisco Emergency Responder 2.0 user licenses will be recognized by Cisco Emergency Responder 7.1. Part Number: KEY-ER2.X-UPG-100= x Qty 6.
Step 3: Customers upgrading to Cisco Emergency Responder 8.0 from Cisco Emergency Responder 2.0, Cisco Emergency Responder 7.0, or Cisco Emergency Responder 7.1 should order the desired quantity of Cisco Emergency Responder user licenses and Cisco Emergency Responder 8.0 server software. Part Number: ER-USR-LIC-10-MIG x Qty 6, plus UCSS.