Error message when syncing CUACEE 9.0.1.2 with CUCM 9.1.1

[Sean McQuade]

Hi all,

When I set up the CTI template, I chose owner userid as "none" but then when syncing the AC, I get the message on the sync report for every device of "Error -206 The specified table (owneruserid) is not in the database."

If I set the template to use a specific owner userid and resync, then it works correctly, but I don't want these CTI ports associated with a userid.

Is there any reason why this would be happening, as I have been able to do it in the past with "none" on 8.6

[dwfinnegan]

I ran into the same issue. The solutions was to remove the Subscribe CSS from the CUAC Template device.

HTH.

Dave

[Jason Newman · Accepted solution]

Sean,

Yes, this is a known defect:  CSCue69477 - CTI Route Port Synch Issue with CUCM.  As per the bug: 

"This issue will occur if the "SUBSCRIBE Calling Search Space" under Protocol Specific Information in the Template for the CTI Route Ports is configured. To work around this, the "Owner User ID" under Device Information for the Template needs to be configured."

Regards,

Jason

[Joshua Learn]

Thanks gentlemen.  This solved my issue as well.

[ev1205]

Thank you Jason and Dave for help me solve this problem.

[Francesco Ferrara]

thanks a lot Jason!