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Error resetting voicemail pin using messaging assistant

morphotek
Level 1
Level 1

When users attempt to reset there own pin in the messaging assistant they receive Access to the requested resource has been denied.

The attempted action was a violation of security protocols and will not be allowed. Please try another action.

 

In the users account settings the are not restricted from resetting the PIN.  any ides why this doesn't work?

 

 

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame
Does the credential policy associated to that mailbox allow the new value? Just asking in case the error message is misleading - it wouldn’t be the first time.
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